Do you own a company and ask yourself why do you need managed IT services? Nowadays, whether you have a small, medium, or big enterprise, having a well-established managed it service is a must. Here is an outline of the advantages of having a managed IT service.
What are managed IT services?
A managed IT (Information Technology) service can be defined as a managed service arrangement between a customer and a contractor. The latter is thus responsible for the day-to-day IT services and equipment of the company and takes all the responsibility if there is any problem. There are different types of managed IT services, but the idea behind all these services is that the contractor will take over all the IT burden from the customer. The customer will thus be able to be more effective and productive rather than focusing on the IT problems.
Functions of the managed IT services
You are wondering why do you need managed IT services in your business? Managed service providers offer:
- Remote monitoring and management,
- Management of servers, mobile phones, and even desktops,
- IT security assistance,
- Cloud services, which are quite popular nowadays with the advent of cloud computing,
- Provide market-managed platforms,
- Communication services.
What are the advantages of managed IT services?
There are many benefits of managed IT services. With Managed IT Services, highly trained experts constantly monitor data systems. They can immediately address the problem when it arises, allowing your staff to be more productive, with no downtime or data loss due to server problems.
1- Ability to focus on your core objectives
As your business will grow, so will your team and your load of work. If you have to deal with the IT responsibilities as well as your other objectives, you will soon find yourself overwhelmed. Therefore, the first advantage of considering an IT managed service is that it will free you from all these responsibilities and you will be able to focus on your core objective.
2- Get professional expertise
If you are asking yourself why you need managed IT services, know that new technology involves new kinds of problems. Indeed, your internal IT staff may not have the knowledge required to solve intense IT problems. Another advantage of a managed IT service will be that you will have all the required resources in order to get technology solutions and disaster recovery without interfering in your business process in the short or long term.
Why do you need managed IT services instead of hiring new employees and training them?
That may be an option, but you should know that the operating expense to get your house IT staff trained may be astronomical. If you choose managed IT support services, they will ensure compliance which forms part of the service level agreement and the cost-effectiveness will surely be less.
Managed IT services include a proactive approach for maintenance. Indeed, a managed service identifies, diagnoses and repairs potential problems 24 hours/7 days. You don’t have to wait until a problem arises in order to get your managed IT service team to show up.
Build a smarter business with Resitek
If you are still asking yourself why you need managed IT services, Resitek can surely guide you. Indeed, Resitek has been a leading IT service provider since 2003s. Do not hesitate to contact us for more information or to request a free consultation with our team.