OUR SERVICES
/ device / month
85
- Unlimited Technical Support
- Device Monitoring, Management, and Optimization
- User Management - Data permissions, licensing, and Inventory
- Windows Patch Management. Server and Network Management
- Microsoft 365/Google Suite Management (Email, SharePoint, OneDrive, G-Suite, Google Drive)
- Complete M365 Data Backup (Email, SharePoint, OneDrive): 4 Backups per Day, 7 Year Retention
- Endpoint Detection and Response (EDR) Fully Managed Anti-Malware
MANAGED IT SUPPORT
/ device / month
125
- MANAGED IT SUPPORT PACKAGE, PLUS:
- Complete Cybersecurity and Real-Time Monitoring for M365
- Threat Monitoring, Detection, and Response
- Anti-Hacking Security Measures
- Microsoft 365/Google Suite Management (Email, SharePoint, OneDrive, G-Suite, Google Drive)
- Anti-Phishing, Anti-Impersonation, Anti-Spam
- Email attachment and hyperlink Security Scanning
- Optimization of Microsoft Secure Score
- Security Incident Handling and Reporting
- Mobile Device Management (MDM) and Mobile Application Management (MAM) with Microsoft Intune
MANAGED IT SUPPORT & CYBERSECURITY
Managed IT Support
Our Managed IT Services package covers all your IT needs, offering comprehensive support and management to keep your business running smoothly. From technical support to data backup, we've got you covered.
Expert-Level IT Support
Our IT Experts are available to assist you in case of emergency, so you could rest assured that your business is always protected. Emergency IT Support: We're here when you need us most.
Remote Assistance
Experience seamless troubleshooting and maintenance from anywhere with our comprehensive IT managed services. Our expert team ensures swift resolutions to keep your systems running smoothly.
On-Premises IT Support
Count on our expert technicians for responsive onsite IT support when required. Get peace of mind knowing that our team is ready to tackle any technical challenge at your location.
Package Inclusions
Unlimited Technical Support
Our team of experienced IT professionals is here to provide unlimited technical support, ensuring your business runs smoothly without any hiccups. Whether it's a quick fix or a more complex issue, we're just a call or click away.
Complete M365 Data Backup
We back up your email, SharePoint, and OneDrive data four times a day and keep it safe for up to seven years. Rest easy knowing your important data is secure and can be restored whenever you need it.
User Management
We handle everything from setting up data permissions to managing software licenses and keeping an inventory of your IT assets. This way, you can focus on what you do best, while we ensure your team has the tools they need.
Windows Patch Management
We regularly update your systems with the latest security patches and software updates, protecting your business from vulnerabilities and ensuring your software is always current.
Server and Network Management
We manage your servers and networks, ensuring they are secure, reliable, and optimized for performance. You can count on us to keep your IT infrastructure in top shape.
Microsoft 365/Google Suite Management
We handle everything from email to SharePoint, OneDrive, G-Suite, and Google Drive. Our team ensures your productivity tools are always available and running smoothly, helping your team stay connected and productive.
EDR Fully Managed Anti-Malware
We provide advanced Endpoint Detection and Response (EDR) services to safeguard your devices from malware, viruses, and other cyber threats, giving you peace of mind knowing your business is protected.
Device Monitoring and Management
We continuously check your systems to ensure they are running efficiently, catching potential issues before they become problems. Think of us as your IT wellness experts, keeping your tech healthy and performing at its best.
Managed IT Support and Cybersecurity
Data breaches have the potential to incur significant costs in the event of ransomware or data theft, as well as potentially ruining the reputation and accountability of any organization. Our Cybersecurity package will protect you against security threats and business interruptions.
Assessment
We start by conducting a thorough assessment of your current cybersecurity posture. This includes evaluating your existing infrastructure, identifying vulnerabilities, and understanding your unique risk profile.
Protection
Based on our assessment findings, we implement robust security measures to protect your network, systems, and data from unauthorized access, malware, ransomware, and other cyber threats. This includes deploying firewalls, intrusion detection systems, antivirus software, and encryption technologies.
Monitoring & Response
Our cybersecurity experts continuously monitor your IT environment for any signs of suspicious activity or security breaches. In the event of an incident, we have rapid response protocols in place to contain the threat, minimize damage, and restore normal operations swiftly.
Package Inclusions
Threat Monitoring, Detection, and Response
Our team of experienced IT professionals is here to provide unlimited technical support, ensuring your business runs smoothly without any hiccups. Whether it's a quick fix or a more complex issue, we're just a call or click away.
Anti-Hacking Security Measures
Hacking attempts can be a significant risk for businesses of all sizes. Our anti-hacking measures are designed to thwart even the most determined cybercriminals. We implement cutting-edge security protocols to keep your systems safe, ensuring that your business operations remain uninterrupted.
Anti-Phishing, Anti-Impersonation, Anti-Spam
Phishing attacks and spam emails can compromise your business's security. Our services include robust anti-phishing, anti-impersonation, and anti-spam measures to safeguard your communications. We filter out harmful content, ensuring that your team can communicate securely without the risk of falling prey to deceptive tactics.
Email Attachment and Hyperlink Security Scanning
Email attachments and hyperlinks are common vectors for malware and phishing attacks. At RESITEK, we scan all incoming email attachments and links for potential threats. This extra layer of security helps prevent malicious content from compromising your business.
Optimization of Microsoft Secure Score
Microsoft Secure Score is a measure of your organization's security posture. Our team helps you optimize this score by implementing recommended security practices and configurations. A higher Secure Score means better protection for your business against potential cyber threats.
Security Incident Handling and Reporting
In the event of a security incident, quick and efficient handling is crucial. RESITEK provides detailed incident handling and reporting services. We identify the root cause, mitigate the impact, and ensure you're informed every step of the way, minimizing downtime, and protecting your business's reputation.
Mobile Device Management (MDM) and Mobile Application Management (MAM) with Microsoft Intune
In today's mobile world, securing your business's mobile devices is essential. Our Mobile Device Management (MDM) and Mobile Application Management (MAM) services, powered by Microsoft Intune, ensure your team's devices are secure and compliant. Whether your team is using company-provided devices or their own, we help you manage and protect your mobile environment seamlessly.
Cloud Services
Ready to harness the full potential of cloud services for your business?
Let RESITEK be your trusted partner on your journey to the cloud.
Azure Servers
Secure, scalable cloud infrastructure for seamless IT operations and rapid application deployment.
Azure Virtual Desktops
Streamline remote work with a cloud-based virtual desktop infrastructure (VDI) solution from Microsoft Azure.
SharePoint/OneDrive
Secure cloud-based platforms for seamless collaboration, document management, and file storage, empowering employees to work efficiently and securely from anywhere.
Microsoft Business Applications
Empowering organizations with comprehensive software solutions for streamlined operations, efficient productivity, and data-driven decision-making.