Since 2003

At RESITEK, we’ve spent over two decades helping small and medium-sized businesses across Canada simplify their IT operations and strengthen their cybersecurity. 

Our Team

At the heart of our company is our greatest asset – our team. We're a bunch of dedicated pros who love delivering top-notch IT solutions. With our diverse backgrounds and experiences, we bring fresh ideas to every challenge and provide innovative and reliable services just for you.

When you choose us, you're not just getting an external IT service provider – you're gaining an internal IT department. Our team becomes your team, working alongside you as your colleagues. We believe in building strong relationships and creating a collaborative environment where everyone feels like part of the family. We stay ahead of industry trends to offer the most up-to-date and effective solutions. Our team is dedicated to understanding your goals and working tirelessly to help you achieve success. Whether it's through personalized service, cutting-edge technology, or comprehensive IT support, we're here to empower your business and drive growth.

 

 

Danny Bossa

Danny Bossa

Founder

Over the past 22 years, I’ve had the incredible privilege of building RESITEK from the ground up—with one clear mission: to empower small businesses with IT solutions that actually make life easier. Thanks for considering RESITEK. We’d be honored to be part of your journey.

Lisa-Marie Davidovic

Lisa-Marie Davidovic

Director of Operations

Overseeing operations with heart and hustle, I make sure RESITEK runs like a well-oiled machine—so our team can focus on what matters: delivering IT solutions that truly serve small businesses.

Matthew McFeely

Matthew McFeely

IT Manager

With a passion for problem-solving and a knack for keeping systems humming, I make sure RESITEK’s tech backbone is strong, secure, and always ready to support our clients’ success.

Rean Poquiz

Rean Poquiz

Senior Microsoft Systems Specialist

I specialize in deploying and configuring Microsoft systems that are secure, efficient, and built to last—so our clients can rely on tech that works exactly as it should.

Sylvain Brunet

Sylvain Brunet

Cloud Systems Engineer

Nicolas Ricciardelli

Nicolas Ricciardelli

IT Solutions Specialist

Angie Bossa

Angie Bossa

Marketing Specialist

Join Our Team!

Desktop Support Specialist

The Desktop Support Specialist will play a crucial role in providing first-level technical support to our clients. You will utilize Ninja One as the primary IT Service Management Solution to efficiently manage incidents, service requests, and other IT-related tasks. Additionally, you will work with a diverse range of technologies including Windows and Apple Mac devices, Microsoft 365, and various other software applications.

Learn More

 

If you’re looking for quick answers to the most common questions businesses ask when getting to know RESITEK, you’re in the right place.


Ask our FAQ SECTION

What’s a typical client for RESITEK?

A typical RESITEK client is a small to mid-sized business with 20 to 100 employees, though we also support smaller organizations.

Headquartered in Montreal and Toronto, we support clients across Greater Montreal, the GTA, Quebec, Ontario, plus the Maritimes. Our clients rely heavily on technology and place a strong emphasis on cybersecurity, reliability, and productivity.

Most operate within the Microsoft ecosystem, using tools such as Microsoft 365, Windows, and cloud-based systems. They either work with us as their fully managed IT provider or in a co-managed IT role.

 
 
Why was RESITEK founded?

RESITEK was founded in 2003 with a simple goal: help businesses solve their technology problems in a reliable and straightforward way.

What started as hands-on technical support evolved into a managed services approach as client needs grew. Today, that same mindset drives how we work, practical solutions, long-term thinking, and technology that supports the business, not the other way around.

How has RESITEK evolved over the years?

RESITEK was founded in 2003 as a traditional break-fix IT provider, helping businesses solve day-to-day technology issues as they arose.

As technology and client needs evolved, we transitioned into a managed service provider, allowing us to take a more proactive and strategic role in supporting our clients. Over time, our focus expanded beyond basic IT support to include cybersecurity, modern cloud-based systems, and long-term IT planning.

Today, RESITEK continues to evolve by helping clients adopt AI-driven workflows that improve efficiency and reduce repetitive tasks, all  while ensuring security and reliability remain at the core of everything we do.

This evolution reflects our ongoing commitment to helping businesses use technology in practical, forward-thinking ways.

What does “being an extension of your office” really mean?

For us, it means working as if we are part of your internal team.

We take ownership of your IT environment, understand how your business operates, and provide consistent, familiar support. Clients don’t feel like they’re dealing with an outside vendor, they feel supported by a team that knows them.

How does RESITEK approach long-term client relationships?

RESITEK has been in business for nearly 22 years, and many of our clients have been with us since the very beginning.

We believe long-term relationships are earned, not enforced. While we operate under clear service agreements, we don’t rely on restrictive contracts to keep clients tied to us. Our philosophy is simple: clients should stay because they’re satisfied with the service, not because they feel locked in.

This approach has allowed us to develop long-term partnerships based on trust, consistency, and measurable results, growing alongside our clients’ businesses over time.

How do you ensure accountability and consistency?

Accountability is a core value at RESITEK.

We use clear processes, documentation, and ownership to ensure issues are handled properly and environments remain consistent. Clients know who to contact and what to expect, and we take responsibility for the systems we manage.

How do you stay current with technology?

Technology changes constantly, and we make staying current a priority.

Our team continuously builds expertise in areas such as cloud services, cybersecurity, automation, and emerging technologies. This allows us to bring practical, up-to-date solutions to our clients without chasing trends that don’t add real value.

What kind of company culture does RESITEK have?

RESITEK has a friendly, collaborative, and flexible culture built on trust and accountability.

We maintain a casual and approachable environment while holding high standards for quality and responsibility. Everyone understands their role and takes pride in their work.

What opportunities are there for learning and growth?

At RESITEK, learning happens every day through exposure to a wide range of clients and technologies.

Team members work across diverse environments and challenges, continuously building their skills and growing professionally over time.

What qualities matter most to RESITEK as a company?

Integrity, accountability, and teamwork are foundational to how we operate.

We value people who communicate clearly, take ownership, support one another, and put the client first. These principles guide both how we work internally and how we build relationships externally.

Why do people stay with RESITEK?

People stay at RESITEK because they feel trusted, supported, and challenged in the right ways.

They value the learning opportunities, the team dynamic, and the ability to do meaningful work that directly impacts clients.

Looking for a reliable IT & Cybersecurity Partner?

Whether you’d like to book a call or simply send us a message, our team is ready to learn about your needs and explore how we can support you. Use the button below to book a consultation, or fill out the form below to send us a message — and we’ll walk through the following together:

 

 Discuss your current IT and cybersecurity challenges

 Share what you’re looking for in a trusted technology partner

 Determine whether our services align with your needs

 If it’s a strong fit, we’ll move forward with a deeper assessment of your environment